Prevent Fraud & Chargebacks
Why spend your time managing chargebacks when you can stop them from happening?
Many companies do not realize how much time and energy they are committing to fraud and chargeback managment. When that time is freed up, you can spend more time on marketing and sales and grow your revenue faster.
First we identify chargebacks that are due to missed operational efficiencies. These missed efficiencies may include a lag in cancellation of subscriptions – a common occurrence in trial offers. In other cases, we may identify when product quality complaints are increasing – providing you the opportunity to optimize fulfillment processes.
Secondly, if fraud is causing chargebacks, we implement our proprietary modeling system which works with ThreatMetrix or other systems to identify which transactions are likely to be fraud. Once a transaction is flagged as probable fraud, we review and may refund the sale. You avoid chargeback fees, we maintain statistics to ensure our modeling eliminates false positives.